Consumer Services How Many jobs are Available in Consumer Services
The job market for consumer services is constantly changing. However, according to the U.S. Bureau of Labor Statistics (BLS), there were over 2.9 million jobs in the field as of 2020. This number is expected to show little to now change over the next ten years. So, if you’re interested in a career in consumer services, there should be plenty of opportunities available in the future.
In terms of specific jobs, the Bureau of Labor Statistics reports that customer service representatives and retail salespersons are the two most common occupations in the field. Combined, these two occupations make up more than 6.9 million jobs. Other common consumer services jobs include cashiers, office clerks, and marketing research analysts. So, if you’re looking for a job in consumer services, there are a variety of different options to choose from.
What jobs are available in consumer services?
There are many different types of consumer service jobs available. Some common examples include customer service representatives, salespeople, and marketing professionals. These types of positions typically involve interacting with customers and providing them with information about products or services. Other consumer service jobs may include working in a call center, managing a retail store, or coordinating events. No matter what type of consumer service job you are interested in, there are likely many opportunities available.
Customer service representative
A customer service representative is responsible for providing assistance to customers who have questions or concerns about a company’s products or services. They may also be responsible for handling customer complaints and providing solutions when necessary. Customer service representatives typically work in call centers or office settings, and they may be required to work evenings or weekends.
Salesperson
A salesperson is responsible for promoting and selling a company’s products or services. They may work in a retail setting, or they may travel to meet with potential customers. Salespeople must be able to effectively communicate with customers and close sales. They may also be required to maintain relationships with existing customers.
Marketing professional
A marketing professional is responsible for creating and executing marketing campaigns that promote a company’s products or services. They may work in an office setting or they may travel to meet with potential customers. Marketing professionals must be able to effectively communicate with customers and create persuasive marketing materials.
Call center representative
A call center representative is responsible for handling customer inquiries and complaints via telephone. They may also be responsible for providing information about a company’s products or services. Call center representatives typically work in a call center environment, and they may be required to work evenings or weekends.
Retail store manager
A retail store manager is responsible for overseeing the day-to-day operations of a retail store. They may be responsible for hiring and training employees, stocking shelves, and handling customer inquiries. Retail store managers must be able to effectively manage a team of employees and ensure that the store is running smoothly.
Event coordinator
An event coordinator is responsible for planning and executing events such as weddings, parties, corporate functions, and more. They may be responsible for booking venues, arranging catering, and coordinating transportation. Event coordinators must be able to effectively communicate with customers and vendors. They may also be required to work on weekends or evenings.
All of these types of positions typically involve interacting with customers and providing them with information about products or services.
How much do consumer services professionals earn?
In the United States, the average salary for a consumer services professional is $36,920 per year. Salaries can range from $26,880 to $79,610 per year, depending on experience, education, and location. Consumer services professionals in the top positions make an average of $19 per hour, while those in the bottom makes an average of $14 per hour.
Education and experience are two of the biggest factors that affect earnings potential for consumer services professionals. Those with a bachelor’s degree or higher tend to earn more than those with only a high school diploma. And those with several years of experience tend to earn more than those who are just starting out.
